Shipping Time Estimates:

• Luzon: 1-5 days

• Visayas: 3-7 days

• Mindanao: 3-7 days

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Order Processing Time:

• Orders are processed around 1-2 days once you place an order.

• Orders will be shipped out every FRIDAY. Depending on what day you’ve placed an order, we will ship it out according to the said day of the week.

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Tracking Information:

• After we shipped out your orders, we will provide you with tracking number along with the order confirmation through your email. 

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Returns and Exchanges:

• art by kokojxm does not accept cancellation, returns, exchanges or refunds. However, if the products are damaged or lost, kindly reach out to me via email, and we can discuss potential resolutions based on the specific item.